Booking Process Privacy Disclaimer Terms Help FAQs

FREQUENTLY ASKED QUESTIONS

We're Here to Support You

Welcome to our Help & Support page! Whether you’re new to energy healing or a returning client, we want to make sure your experience with Healing Energy Transfer is smooth and uplifting. If you have questions or need assistance, you’re in the right place.

Booking and Payment

All services must be booked in advance through our booking form.
Full payment is required at the time of booking unless otherwise agreed upon.
Prices for services are subject to change without notice, but any confirmed bookings will be honored at the rate at which they were booked.

Cancellation and Rescheduling Policy

Below are the cancellation and refund terms for each type of service. All refunds are handled with compassion and integrity.

🧘‍♀️ 1-on-1 Healing (Single or 4-Session Package)

Scenario	Refund Outcome
Cancel 48+ hours in advance	✅ Full refund (minus 5% fees)
Cancel less than 48 hours	⚠️ 50% refund (minus 5% fees)
Same-day or No-Show	❌ No refund

🎥 Live Healing Webinar

Scenario	Refund Outcome
Any cancellation	❌ No refund
Reschedule or place on hold	✅ Allowed

🌿 Monthly Group Healing / Breathwork Membership

Scenario	Refund Outcome
Cancel within 48 hours of purchase (no sessions used)	✅ Full refund (minus fees)
Cancel after 1+ sessions used	⚠️ Partial refund (minus fees + used sessions)
Cancel after full month used	❌ No refund
Cancel individual session	❌ Not allowed

🌟 Annual Group Healing / Annual Breathwork

Scenario	Refund Outcome
Cancel within 7 days of purchase (no sessions used)	✅ Full refund (minus fees)
Cancel after 1+ months used	⚠️ Partial refund (based on usage)
Cancel after 3+ months	❌ Generally no refund
Cancel individual session	❌ Not allowed

🔔 Shared Policy Notes:

Missed or expired sessions cannot be refunded or rescheduled.
Refunds are processed manually and reviewed with fairness and compassion.
Subscription cancel buttons will say: “Cancel Monthly Membership” or “Cancel Annual [Service] Subscription”.

Client Conduct

We reserve the right to refuse service to anyone who engages in inappropriate, abusive, or disrespectful behavior toward the practitioner or other clients.

Disclaimer of Liability

Healing Energy Transfer provides services that are complementary and intended to support holistic well-being. We are not responsible for any outcomes resulting from your use of our services. Please refer to our full Disclaimer for additional details.

Intellectual Property

All content provided on our website, including but not limited to text, images, graphics, and logos, is the property of Healing Energy Transfer and may not be reproduced or distributed without our written consent.

Privacy

See our Privacy Policy to learn how we handle and protect your information.

Governing Law

These terms are governed by the laws of the State of Michigan, USA.

Contact

48024 Van Dyke
Shelby Township, Michigan 48317
Email: admin@HealingEnergyTransfer.com