Booking Process FAQs Privacy Disclaimer Terms Help

HELP & SUPPORT

We're Here to Support You

Whether you’re new to energy healing or a returning client, we want to make your experience smooth and uplifting. If you have questions or need assistance, this is the place to find guidance.

Booking and Payment

All services must be booked in advance through our booking form.
Full payment is required at the time of booking unless otherwise agreed upon.
Prices may change, but confirmed bookings are honored at the original rate.

Cancellation and Rescheduling Policy

Below are the cancellation and refund terms for each type of service. All refunds are handled with compassion and integrity.

🧘‍♀️ 1-on-1 Healing (Single or 4-Session Package)

Scenario	Refund Outcome
Cancel 48+ hours in advance	✅ Full refund (minus 5% fees)
Cancel less than 48 hours	⚠️ 50% refund (minus 5% fees)
Same-day or No-Show	❌ No refund

🎥 Live Healing Webinar

Scenario	Refund Outcome
Any cancellation	❌ No refund
Reschedule or place on hold	✅ Allowed

🌿 Monthly Group Healing / Breathwork Membership

Scenario	Refund Outcome
Cancel within 48 hours of purchase (no sessions used)	✅ Full refund (minus fees)
Cancel after 1+ sessions used	⚠️ Partial refund (minus fees + used sessions)
Cancel after full month used	❌ No refund
Cancel individual session	❌ Not allowed

🌟 Annual Group Healing / Annual Breathwork

Scenario	Refund Outcome
Cancel within 7 days of purchase (no sessions used)	✅ Full refund (minus fees)
Cancel after 1+ months used	⚠️ Partial refund (based on usage)
Cancel after 3+ months	❌ Generally no refund
Cancel individual session	❌ Not allowed

🔔 Shared Policy Notes:

Missed or expired sessions cannot be refunded or rescheduled.
Refunds are processed manually and reviewed with fairness and compassion.
Subscription cancel buttons will say: “Cancel Monthly Membership” or “Cancel Annual [Service] Subscription”.

Client Conduct

We reserve the right to refuse service to anyone who engages in inappropriate, abusive, or disrespectful behavior toward the practitioner or other clients.

Disclaimer of Liability

Our services are complementary to support holistic well-being. Healing Energy Transfer is not responsible for outcomes resulting from service use. See our full Disclaimer for details.

Intellectual Property

All website content (text, images, graphics, and logos) is the property of Healing Energy Transfer. Reuse without written permission is prohibited.

Privacy

Read our Privacy Policy for how we collect, use, and protect your data.

Governing Law

These terms are governed by the laws of the State of Michigan, USA.

Contact Information

If you need further support, feel free to reach out to us:

Healing Energy Transfer
48024 Van Dyke
Shelby Township, Michigan 48317
Email: admin@HealingEnergyTransfer.com