PRIVACY POLICY

Information We Collect

When you engage with Healing Energy Transfer, we may collect the following:

• Your name
• Your email address
• Your phone number
• Booking and appointment information
• Payment confirmation and transaction information
• Messages or information you voluntarily provide to us

This information may be collected through our booking forms, registration forms, contact forms, payment process, or when you communicate with us directly.

How We Use Your Information

We may use your information to:

• Schedule, process, and confirm your healing sessions
• Process payments and maintain booking records
• Send appointment confirmations and reminders
• Communicate with you about your bookings or inquiries
• Provide customer support
• Send occasional updates or newsletters when you have agreed to receive them
• Maintain and improve our website and services

You may unsubscribe from promotional email communications at any time.

SMS and Text Message Communications

When you voluntarily provide your mobile phone number and separately agree to receive text messages, Healing Energy Transfer may send you appointment confirmations, appointment reminders, scheduling updates, payment-related notices, and other service-related communications.

Message frequency varies based on your appointments, registrations, and interactions with us. You may receive up to 6 messages per month. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at admin@HealingEnergyTransfer.com.

Consent to receive text messages is voluntary and is not a condition of purchasing or receiving any service.

Mobile phone numbers, SMS opt-in information, and text-message consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.

We may use communication service providers, including Twilio, solely to transmit and manage messages on our behalf. These providers may process your mobile number only as necessary to perform services for Healing Energy Transfer.

Data Protection

We take reasonable administrative, technical, and organizational precautions to protect your information against unauthorized access, disclosure, alteration, loss, or misuse.

Although we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Sharing of Information

Healing Energy Transfer does not sell or rent your personal information. We do not share your personal information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose limited information to trusted service providers when necessary to operate our business and provide requested services. These may include website hosting, payment processing, email delivery, appointment scheduling, video meeting, and text-message communication providers.

These providers are permitted to use your information only as necessary to provide services on our behalf.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, safety, clients, or property.

Mobile information and SMS consent data are excluded from all sharing described above and will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and payment records, comply with legal obligations, resolve disputes, and enforce our agreements.

Records showing SMS consent may be retained as evidence of when and how consent was provided and until that consent is withdrawn, as required for messaging compliance.

Your Rights

You may contact us to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for optional communications
• Unsubscribe from promotional emails
• Opt out of text messages by replying STOP

Certain information may need to be retained when required for legal, payment, accounting, fraud-prevention, or recordkeeping purposes.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Healing Energy Transfer
48024 Van Dyke
Shelby Township, Michigan 48317
Email: admin@HealingEnergyTransfer.com
Phone: 586-260-0288